What do I need?

Once you receive your MegaTel sim, the first thing you will need to do is have it RICA’d. To do this, you will need to provide us with the following:

Serial Number

You will need to provide your sim card’s serial number

The serial number is the barcode at the back of your sim card


A photo of your ID / Passport / Asylum

This is required so that we know that the ID provided does indeed belong to you.

Make sure that the photo is clear and close enough.


You will need to provide a selfie of you holding your ID document next to your face.

Take a full photo of your ID / passport / asylum.

– Make sure the photo is clear and that no corners are cut out.
– The photo must be of your original document, no copies will be allowed.
– Your document must be valid (not expired)

Proof of Residence

A photo of your proof of residence document not older than 3 months

Any one of these documents will be accepted as proof of residence:

– Utility bill; i.e. water, electricity or rates – Bank statement
– Rental or lease agreement – Any retail store account
– A telephone account, landline or cellular – TV License
– Insurance policy – Affidavit

Your proof of residence document should not be older than 3 months.

Get your SIM RICA’d

Follow the easy self-RICA steps to activate your MegaTel SIM


Email Us

You can choose to email us your information and documents if you would prefer to do that.

Email us: [email protected]

What you will need to provide us with:


  • Name and Surname

  • Contact Number

  • Residential Address

  • SIM Serial Number


  • Identification

  • Selfie (with your documents)

  • Proof of residence

Email Us